Foundational

WSQ Course

Artificial Intelligence Business Professional

Apply Generative AI responsibly to improve business processes, support innovation and guide transformation across your organisation.

Who is it for?

  • For business professionals, executives and managers leading responsible AI adoption.

Advanced Certificate

Advanced Certificate in Generative AI, Ethics and Data Protection

Module 1: A Practical Approach to Generative AI

Explore text, image, audio and video generation through practical exercises while learning responsible and ethical AI use.

Who is it for?

  • For professionals and managers beginning their practical Generative AI journey.

Module 2: Prompt Engineering – Conversational AI and Design

Develop effective prompts and design no-code conversational AI applications for practical, responsible use across business functions.

Who is it for?

  • For business teams and professionals developing conversational AI solutions.

Module 3: Applications of Generative AI – Business Productivity and Human Resource

Use Generative AI to streamline documents, presentations, communications and daily workflows while improving workplace productivity responsibly.

Who is it for?

  • For HR, operations and administrative teams improving workplace productivity.

Module 4: Application of Generative AI in Digital Marketing

Create personalised content, automate marketing tasks and strengthen customer engagement through practical, responsible Generative AI techniques.

Who is it for?

  • For marketers and communications teams improving digital campaign performance.

Module 5: Application of Generative AI in Learning Management

Apply Generative AI to personalise learning, develop curricula, automate administration and improve assessment across training programmes.

Who is it for?

  • For educators, trainers and HR teams improving workplace learning.

Module 6: Responsible Use and Ethical Management of Generative AI

Identify bias, privacy, security and transparency risks while building responsible AI governance and ethical decision-making practices.

Who is it for?

  • For GRC leaders, DPOs and managers overseeing responsible AI.

Advanced Certificate in Generative Artificial Intelligence Apps Design and Prompt Engineering

Module 1: Practical Approach to Large Language Models and Retrieval-Augmented Generation.

Understand leading language models and use retrieval-augmented generation with organisational data through practical, no-code exercises.

Who is it for?

  • For data professionals, managers and educators exploring practical LLM solutions.

Module 2: Gen AI Apps Design and Prompt Engineering in HR

Design and deploy AI-powered HR tools and chatbots that improve workflows, productivity and responsible people management.

Who is it for?

  • For HR professionals and managers designing AI-enabled people processes.

Module 3: Gen AI Apps Design and Prompt Engineering in Learning and Development

Build AI-powered learning tools and chatbots that improve training design, learner engagement and overall programme delivery.

Who is it for?

  • For educators, trainers and learning leaders designing AI-enabled programmes.

Module 4: Gen AI Apps Design and Prompt Engineering in Compliance and Legal

Design responsible AI tools for compliance and legal workflows while improving productivity, risk management and operational efficiency.

Who is it for?

  • For compliance, legal and governance teams designing responsible AI tools.

Module 5: Gen AI Apps Design and Prompt Engineering in Sales and Customer Service

Build AI-powered sales and service tools that improve customer engagement, team productivity and overall service quality.

Who is it for?

  • For sales, service and account teams improving customer engagement.

Module 6: Gen AI Apps Design and Prompt Engineering in Marketing & Communications

Design AI-powered marketing tools that strengthen content production, audience engagement and campaign effectiveness across communication channels.

Who is it for?

  • For marketing, communications and brand teams building AI-enabled campaigns.

Advanced Certificate in Industry Graduate Diploma in Generative AI, Large Language Models and AI Governance

Important!

*By completing the (Generative AI, Ethics and Data Protection + Generative Artificial Intelligence Apps Design and Prompt Engineering), you can obtain the Industry Graduate Diploma in Generative AI Large Language Models and AI Governance by fulfilling SMU Academy’s other requirements

Advaced Certificate in Generative AI, Ethics and Data Protection

Module 1: A Practical Approach to Generative AI

Explore text, image, audio and video generation through practical exercises while learning responsible and ethical AI use.

Who is it for?

  • For professionals and managers beginning their practical Generative AI journey.

Module 2: Prompt Engineering – Conversational AI and Design

Develop effective prompts and design no-code conversational AI applications for practical, responsible use across business functions.

Who is it for?

  • For business teams and professionals developing conversational AI solutions.

Module 3: Applications of Generative AI – Business Productivity and Human Resource

Use Generative AI to streamline documents, presentations, communications and daily workflows while improving workplace productivity responsibly.

Who is it for?

  • For HR, operations and administrative teams improving workplace productivity.

Module 4: Application of Generative AI in Digital Marketing

Create personalised content, automate marketing tasks and strengthen customer engagement through practical, responsible Generative AI techniques.

Who is it for?

  • For marketers and communications teams improving digital campaign performance.

Module 5: Application of Generative AI in Learning Management

Apply Generative AI to personalise learning, develop curricula, automate administration and improve assessment across training programmes.

Who is it for?

  • For educators, trainers and HR teams improving workplace learning.

Module 6: Responsible Use and Ethical Management of Generative AI

Identify bias, privacy, security and transparency risks while building responsible AI governance and ethical decision-making practices.

Who is it for?

  • For GRC leaders, DPOs and managers overseeing responsible AI.

Advanced Certificate in Generative Artificial Intelligence Apps Design and Prompt Engineering

Module 1: Practical Approach to Large Language Models and Retrieval-Augmented Generation.

Understand leading language models and use retrieval-augmented generation with organisational data through practical, no-code exercises.

Who is it for?

  • For data professionals, managers and educators exploring practical LLM solutions.

Module 2: Gen AI Apps Design and Prompt Engineering in HR

Design and deploy AI-powered HR tools and chatbots that improve workflows, productivity and responsible people management.

Who is it for?

  • For HR professionals and managers designing AI-enabled people processes.

Module 3: Gen AI Apps Design and Prompt Engineering in Learning and Development

Build AI-powered learning tools and chatbots that improve training design, learner engagement and overall programme delivery.

Who is it for?

  • For educators, trainers and learning leaders designing AI-enabled programmes.

Module 4: Gen AI Apps Design and Prompt Engineering in Compliance and Legal

Design responsible AI tools for compliance and legal workflows while improving productivity, risk management and operational efficiency.

Who is it for?

  • For compliance, legal and governance teams designing responsible AI tools.

Module 5: Gen AI Apps Design and Prompt Engineering in Sales and Customer Service

Build AI-powered sales and service tools that improve customer engagement, team productivity and overall service quality.

Who is it for?

  • For sales, service and account teams improving customer engagement.

Module 6: Gen AI Apps Design and Prompt Engineering in Marketing & Communications

Design AI-powered marketing tools that strengthen content production, audience engagement and campaign effectiveness across communication channels.

Who is it for?

  • For marketing, communications and brand teams building AI-enabled campaigns.

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